We encourage feedback and concerns to be raised at the time of the event to our staff who are there to help you.
The sooner we know about something, the sooner we can take the right action.
There are some other ways that you can share your experience or make suggestions on how we can be better –
- Talk to our staff – tell us there and then what’s happened
- Call us on 01636 655780 and talk to our Customer Services Team
- Fill in one of our online forms
Customer feedback
Tell us about your experience with us and fill in our customer feedback form.
We want to know if it’s something that we’re doing well, or not so much or where you think we can improve
Report a concern
Have you experienced or witnessed something in our centres that has caused you a concern? Did you notice something suspicious on a visit to us? If, so we want to know about it.